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The Future of Creative Agencies is AaaS

Agencies used to be sweaty think tanks where caffeine-fueled creatives threw around ideas until something stuck. Now? The future is AaaS—Agency as a Service. Everything that once required human ingenuity is being replaced by AI-driven workflows that don’t need sleep, don’t get burned out, and don’t waste time on “creative brainstorming sessions” that could have been an email.

Everything Can Be Automated, So It Will Be

Creative agencies weren’t selling ideas. They were selling process. And process is the easiest thing to automate. Most of what agencies used to charge retainers for can now be done in minutes by software that doesn’t invoice you at the end of the month.

Content Factories – AI scrapes trending topics, generates keyword-driven blog posts, formats them for SEO, and schedules them for publication. The same work that took a team of writers, editors, and strategists now runs in the background on autopilot.

Research and Strategy – AI pulls market data, competitor analysis, and audience insights, then delivers a concise, actionable strategy document faster than a junior strategist can put together a title slide.

Brief Writing – AI listens to meetings, extracts key points, and formats a creative brief that’s clearer and more structured than what a human would have written in twice the time.

Concept and Ideation – AI generates campaign ideas, ad concepts, and even script drafts. Need 100 options for a tagline? AI will do it instantly, and at least five will be better than what a copywriter would have come up with.

Asset Production – We’re about 50 percent there. AI can generate visuals, edit video, create motion graphics, and produce entire automotive ads at 1/10th to 1/20th of the cost. It’s only a matter of time before most commercial production is fully automated.

Online Press Rooms – PR departments used to be gatekeepers of corporate messaging. Now, AI generates press releases, publishes them online, and even personalizes media outreach without a single human in the loop.

Company Blogs – AI-driven blogs churn out content daily, optimized for search engines, aligned with brand tone, and constantly adapting to audience trends. No need for an editorial calendar or content team.

Media Buying and Optimization – Already mostly automated. AI analyzes performance data in real-time, shifts ad spend, and optimizes campaigns better than any human media planner ever could.

How This Works in Principle

You don’t need a team. You need a workflow.

Set up the right automations, call a few APIs, find a way to publish, and you’re done. AI generates content, schedules it, and adjusts based on performance data. The real work is in designing the ideal process once, testing it, iterating when needed, and then letting it run.

Instead of paying headcount retainers, you pay for infrastructure. The big shift is from human labor to automated systems, and the agencies that survive will be the ones that stop thinking like creative boutiques and start operating like productized service providers.

What’s Left for Humans?

Not much. A few people will oversee AI-driven systems, tweaking them for better results. But the golden era of agency life—the lavish retreats, the overpriced decks, the bloated teams—is over.

AaaS isn’t a trend. It’s the new default.

Blundstone Osterberger

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Owner, BRNDLB

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